The Transition to a Truly Sustainable Business

Posted on April 23, 2018 by nigeldavis

Businesses are constantly coming under increasing pressure that continues to challenge their very existence, so it’s easy to appreciate that issues which arise during the course of any given working day will invariably outweigh the opportunities of tomorrow. Pressures that come from regulation, local government controls, competition, consumers, lobbying groups and even a firm’s own employees, make running a business today a highly complex activity. These pressures combine to apply further pressure on the goods and services offered and the prices charged. But businesses that have the capacity to place themselves at the centre of their environmental and societal obligations, can use this aspect to manage the impact of their activities and ultimately drive cost benefits to the bottom line … Read More >

To Charge or Not to Charge?

Posted on March 27, 2018 by nigeldavis

20th century social thinker & philanthropist

We live and work in an age where competition for market space has never been greater, so whether you’re selling coffee or cars it’s inevitable that most businesses feel compelled to provide schemes such as, ‘try before you buy’, ‘buy now pay later’ and ‘interest free’ offers. These schemes may be particularly relevant if you are trying to leverage your product amongst a wider group of consumers (such as those mentioned), but I’ve begun to notice that these initiatives are becoming more prevalent in the area of consulting too, and not just amongst the new entrants desperate for a piece of the sector. I accept that any business regardless of size may want to do adopt a range of initiatives … Read More >

The Research That’s Generally Overlooked by B2B SME’s (your competitor’s customers)

Posted on January 16, 2018 by nigeldavis

Ask most consumers to tell you what they know about market research and they’ll invariably recall one of the many questionnaires they’ve received into their email account or smart phone after a recent shopping experience. Ask the same of the SME business-to-business environment and we often see an identical response, that of a business owner who cites a personal consumer experience. So why would a business owner not reference a business example as his/her first thought, and what does this tell us? Here’s four learnt conclusions; – Members of the SME business community rely instead on turnover and profitability figures believing these to be the only valid indicator for current (& potential) success. SME businesses who have used off-the-shelf tools … Read More >

‘Revving-up’ Customer Engagement in the Automotive Sector (Event)

Posted on December 1, 2017 by nigeldavis

According to internationally acclaimed journal Automotive News, the automotive sector accounts for 20% of the World’s largest 100 advertising companies with an ad spend of approx. $47bn, and included seven automotive manufacturers within the World’s Top 25 advertisers in 2015. This resultant expenditure highlights just how much manufacturers needed to spend in order to compete for a share of the 88 million vehicles sold the following year (Source: PwC). Volkswagen spent $6.6bn and was the largest ad spender but they still failed to appear in the Top 10 automotive manufacturers on brand value after the emissions scandal hit the news in 2015. So, we can’t underestimate the importance of automotive marketing to the consumer which will be the subject of … Read More >

GDPR ‘Traffic Lighting’ – A Business Differentiator for the Consent Process

Posted on November 20, 2017 by nigeldavis

We spend the vast majority of our time supporting SME businesses who rely on us to provide them with recommendations, observations and thoughts on how to continue building their businesses and their brands. One of the most significant subjects has been the new GDPR (General Data Protection Regulation) and in particular the matter of consent. In January 2017, we ‘kicked’ this subject around for a good couple of months whilst we assessed (as best as we could at that time) how much needed to be done to remain compliant. It soon became clear that these firms could choose to follow hundreds if not thousands of other firms and do nothing (believing they were already compliant), or to take the … Read More >

Attend as my guest – CIM event exploring Artificial Intelligence

Posted on September 12, 2017 by nigeldavis

No one can have failed to notice the sheer number of stories that seem to make their way onto the front pages almost every day. Personally, I love seeing technology evolve but from an ethical perspective I do wonder what this will do to the job market and perhaps more importantly, what it’ll do with our own sanity if the human race isn’t kept busy. Are we simply going to re-train people (assuming there’s work for them to re-train in of course), or are most of us going to become shareholders in businesses and generate our livelihoods from the profits these firms generate? I’m wondering more than ever now because in the last few weeks’ I’ve been surprised about the … Read More >

Marketer vs Marketing Leader!

Posted on June 2, 2017 by nigeldavis

We’ve been in a situation in marketing for a long time now where most people’s understanding of marketing is at the most basic level, so basic in fact that thousands upon thousands of firms who recruit ‘marketers’ tend to do so to fulfil a simple communications exercise with external stakeholders. Consequently marketing is seen as being a task that truly anyone in an organisation can fulfil and consequently they prefer to leave it to others. However, professional marketing is for me one of the single most important tasks within any organisation and it’s only right to explore why I believe this to be the case. According to “The 12 Powers of a Marketing Leader” by Thomas Barta and Patrick Barwise, … Read More >

Insider advice for promoting a new event

Posted on May 3, 2017 by nigeldavis

Much like the conductor of an orchestra, you have to juggle lots of elements to ensure that come the date of the event, everything is in place. There are lots of individual component parts that require a lot of thought, time and money. Obviously an event isn’t an event without attendees so the events timing becomes an important consideration. Choose a date too soon and the people/companies invited are likely to have existing commitments, select a date too far away and you could fail to generate interest at the outset. So you’ll need to make allowances so that your own marketing will have a sustained effect. Today’s marketing environment has numerous channels for generating interest in your event. Social media … Read More >

Just Good Old Fashioned Customer Service

Posted on March 27, 2017 by nigeldavis

Businesses, particularly those in very competitive industries will often be encouraged to focus on the elements of marketing’s 7P’s model in order to stand out from the crowd. These 7 P’s are: Product, Price, Place, Promotion, People, Process and Physical Evidence; but each of these can be very complex areas that require a lot of examination and subsequent investment. Just twelve months on from the purchase of my wife’s German car we’ve returned it to the main agent for its first service. It was bought from a very large brand whose franchise is owned by a long-standing British firm which can easily ‘tick the boxes’ on five of our seven P’s. But the problems we have encountered with the remaining … Read More >

Shared objectives require defining for success

Posted on February 18, 2017 by nigeldavis

I’ve been running my consultancy for many years now, 14 to be precise and during this time we’ve been lucky enough to work with many wonderful people. I used to think that this was just good luck on our part until recently when I started to question this element we refer to as ‘luck’. In fact I recall one business owner saying to me during a car journey that “the harder he worked, the luckier he seemed to get”. I hadn’t heard this before and so it struck me as being very insightful. But since that time I’ve thought about this even further. Take for example my comment about being ‘lucky enough’ to work with many wonderful people which really … Read More >