We were undecided about including an endorsements page in fact there was quite some debate. But then our thoughts turned to the clients that wrote them, and yet despite the worst economic recession for over 100 years, most of these businesses continue to use our professional marketing knowledge. These relationships work because we really do go 'that extra mile', don't believe us then please read the endorsements below.
As your external marketing partner, we became an integral part of how these organisations interacted with their clients, their staff, and any other stakeholders the business has a duty towards. Remaining impartial and keeping abreast of changing trends in their markets has meant most of our clients have been with us for the long-term.
"When Genesis DM first approached me I was absolutely confident after my early discussions with them that they wouldn't let me down, and they haven't. They've provided me with a range of skills and understanding and a truly customer centric approach, nothing is too much trouble. Consequently I'm pleased to say that I've been more than satisfied with the way they support our business."
Circulations Director - Newspaper Publishing
"We used Genesis DM's data capture services to good effect when we mailed over 200,000 members to gather their personal views on savings and investment opportunities within the society and to identify how we could improve the current services. Genesis DM captured an extremely complex questionnaire very efficiently. This questionnaire included a mixture of barcode scanning, tick box and free text data, so good in fact was the response that we have subsequently utilised the Genesis DM service again on many subsequent campaigns."
Account Manager - Global Procurement
"Genesis DM provides efficient and professional support to our very busy marketing department. They take a project of any size from initial brief through to final development, always keeping you informed of the project's progression, and should there be any issues Genesis DM already has a solution that meets deadlines and budgets. With a wide range of marketing communications experience, Genesis DM can source the most reliable and cost effective partnerships whilst continuing to provide full account management support."
Direct Marketing Manager - Hotel, Spa and Management Training Centre
"We embarked upon a lengthy search for a marketing agency to assist us with little success until we looked closer to home. Genesis DM provides an excellent and proactive service, which we have greatly valued. I am particularly impressed with Nigel's willingness to challenge and be challenged about perceptions and concepts in order to reach the right result. The ability to delegate a task in complete confidence and know that it will be delivered and usually exceeded, is both rare and a great advantage. I have no hesitation in recommending the company to deliver a comprehensive communication programme."
Managing Director - Designer & Manufacturer of Fine Furniture
"Some days you simply need someone that you can trust to pick up a brief, take it away and then come back to you when it's complete, completed to the standard you expect, at the speed your industry demands and at a price that makes sense.
Over the last few years, Genesis DM has always got the job done for us; in the face of many challenges that other suppliers have simply failed to overcome. They don't bore me with the how; they instead choose to reassure me with the when. No matter what I throw at them and how I throw it, they catch it and they throw it back to me once it's done. They're never late, they never deliver anything below standard and they never fail to hit the mark."
Marketing Manager - Digital Telecommunications
"Our company designs and installs high-cost artificial sports surfaces for schools, universities, athletics stadiums and sports clubs. We are extremely serious about our business, and we expect no less from our suppliers.
Recently we needed to engage the services of a marketing professional who could quickly appreciate our marketplace and produce for us a new corporate image and a host of marketing communication tools. We were not looking for someone who could simply produce a new brochure, but a business that could interpret our current position and then develop additional value that would ultimately coincide with a series of exhibitions planned for the summer of 2009.
We had already spoken to several 'marketing' companies before we got to the point of contacting Genesis DM, but during an initial conversation we felt quite reassured that their straight talking, honest approach would be precisely what we needed. There was a deeper breadth of understanding during our conversation and it was clear to see they were focussing on our needs, not simply the cost of producing a brochure as others had.
Nothing was too much trouble during the redevelopment process and they met my objectives on all fronts with time to spare. More importantly, the end product is fantastic both in terms of design and relaying our message to our target audience.
Consequently we're confident enough in their ability that the next time we need a marketer with a quick grasp of our needs I would have no hesitation in contacting, or recommending Genesis DM Ltd to anyone."
Managing Director - Designer & Installer of Artificial Sports Surfaces